Welfare Benefits & Housing

Advice and assistance with applications for retirement pensions, attendance and disability allowance, jobseeker’s allowance, sheltered housing, and council tax benefits.

Assistance with applications for public sheltered housing; advice and help offered on home insurance, maintenance, repair and security alarms.

Health Advocacy

Organise and accompany service users to health appointments; arrange and pick up prescriptions; provide diabetic review and annual flu jab clinic at the Centre.

Transport and interpreting services provided by our staff member at appointments; this way service users could be better understood by health professions on a clinical and emotion level where trust and language no longer becomes a barrier.

Weekly Wellbeing Clinic

Staff, volunteers and independent facilitators work together to provide a range of health and wellness sessions— health checks, general advice and information, health-making practices and techniques, delivery of specific non-drug and non-surgical therapeutic interventions;

To create greater vitality, resilience and growth of knowledge in the service users; health promotional talks provide relevant informative leaflets to service users.

General Interpreting Services and Enquiries

Interpret and explain daily mails and documents. Passport and documents application, insurance, bus pass, etc.

Counselling, Befriending & Transport Services

Offer counselling and befriending assistance for those who experience feelings of anxiety, domestic conflict, terminal illness and adjustment to aging and change.

Provided for service users to and from the Centre daily and weekly shopping trips. Transport service is also provided for those who are in need for health appointments.

Funeral Arrangement Bereavement

Assist family of deceased members with funeral arrangements; bereavement counselling is also offered upon request.; organise visits to the cemetery during the Lunar Festival in October to pay respects to the ones ‘passed’ in a traditional Chinese ceremony. In 1994, Wing Hong has worked in collaboration with the North Lanarkshire Council for securing 250 plots for a Chinese cemetery in Priestfield, Hamilton.

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